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AQUA VAULT Gift Card Policy

It is a digital prepaid instrument, redeemable only for purchases made through the official AQUA VAULT website and the AQUA VAULT Official Store.

1. Validity & Denominations

  • Available Values: Available in denominations of ₹1,000, ₹2,500, ₹5,000, ₹7,500, and ₹10,000.
  • Validity Period: Valid for 12 months from the date of issuance.
  • Expiration Rules: After expiry, any remaining balance will lapse and cannot be redeemed.

2. Redemption

  • Where to Redeem: Redeemable exclusively at aquavault.co and the AQUA VAULT Official Store.
  • Eligible Items: Valid on both regular-priced and discounted items.
  • Order Limits: Only one Gift Card may be used per order.
  • Exclusions: Cannot be used to purchase other Gift Cards.

3. Restrictions

  • No Cash Value: Cannot be redeemed for cash, in whole or in part.
  • Non-Transferable: Non-transferable, non-reloadable, and valid only for the original recipient.
  • Retailer Restrictions: Not valid at third-party retailers or partner websites.

4. Refunds & Cancellations

  • Final Sale: Gift Cards are non-refundable and non-returnable once purchased.
  • No Cancellations: Cancellations are not permitted after purchase.

5. Lost, Stolen, or Misused Cards

  • Liability: AQUA VAULT is not responsible for lost, stolen, or unauthorized use of a Gift Card.
  • Getting Help: Customers must contact support@aquavault.co for assistance.
  • Discretionary Action: Replacement or blocking will be at the sole discretion of AQUA VAULT.

6. Balance & Expiry

  • Unused Balances: Unused balances remain valid until the Gift Card expiry date.
  • Post-Expiry: Expired Gift Cards cannot be extended, refunded, or reissued.
  • Balance Inquiries: Customers may check their balance by contacting support@aquavault.co.

7. General

  • Fraud Prevention: AQUA VAULT reserves the right to cancel or block any Gift Card obtained fraudulently or used in violation of these terms.
  • Agreement: Use of the Gift Card constitutes acceptance of these Terms & Conditions.