AQUA VAULT Gift Card Policy
It is a digital prepaid instrument, redeemable only for purchases made through the official AQUA VAULT website and the AQUA VAULT Official Store.
1. Validity & Denominations
- Available Values: Available in denominations of ₹1,000, ₹2,500, ₹5,000, ₹7,500, and ₹10,000.
- Validity Period: Valid for 12 months from the date of issuance.
- Expiration Rules: After expiry, any remaining balance will lapse and cannot be redeemed.
2. Redemption
- Where to Redeem: Redeemable exclusively at aquavault.co and the AQUA VAULT Official Store.
- Eligible Items: Valid on both regular-priced and discounted items.
- Order Limits: Only one Gift Card may be used per order.
- Exclusions: Cannot be used to purchase other Gift Cards.
3. Restrictions
- No Cash Value: Cannot be redeemed for cash, in whole or in part.
- Non-Transferable: Non-transferable, non-reloadable, and valid only for the original recipient.
- Retailer Restrictions: Not valid at third-party retailers or partner websites.
4. Refunds & Cancellations
- Final Sale: Gift Cards are non-refundable and non-returnable once purchased.
- No Cancellations: Cancellations are not permitted after purchase.
5. Lost, Stolen, or Misused Cards
- Liability: AQUA VAULT is not responsible for lost, stolen, or unauthorized use of a Gift Card.
- Getting Help: Customers must contact support@aquavault.co for assistance.
- Discretionary Action: Replacement or blocking will be at the sole discretion of AQUA VAULT.
6. Balance & Expiry
- Unused Balances: Unused balances remain valid until the Gift Card expiry date.
- Post-Expiry: Expired Gift Cards cannot be extended, refunded, or reissued.
- Balance Inquiries: Customers may check their balance by contacting support@aquavault.co.
7. General
- Fraud Prevention: AQUA VAULT reserves the right to cancel or block any Gift Card obtained fraudulently or used in violation of these terms.
- Agreement: Use of the Gift Card constitutes acceptance of these Terms & Conditions.