Legal notice
Last updated: April 17, 2026
Business Information
AQUA VAULT is a brand owned and operated by SVK Group Co., a business registered in India under applicable Indian commercial laws.
Trade Name: SVK Group Co.
Brand Name: AQUA VAULT
GST Identification Number: 20BIKPK2760E1ZO
Registered Address:
69, Old Court Road, Awall Mohalla
Chatra, Jharkhand 825401
India
General Inquiries: info@aquavault.co
Customer Support: support@aquavault.co
Website: www.aquavault.co
Grievance Officer
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, AQUA VAULT has appointed a Grievance Officer to address complaints and concerns regarding content or services on this website.
Name: Rohit Kumar
Designation: Grievance Officer
Email: support@aquavault.co
Address: 69, Old Court Road, Awall Mohalla, Chatra, Jharkhand 825401, India
Complaints will be acknowledged within 24 hours and resolved within 15 days of receipt, in accordance with applicable law.
Intellectual Property
All content on this website including but not limited to the AQUA VAULT name, PureX name, the AQUA VAULT drop logo, product images, videos, copy, photography, and design is the exclusive intellectual property of SVK Group Co. and is protected under applicable Indian and international intellectual property laws, including the Copyright Act 1957. Trademark registration for the AQUA VAULT wordmark is currently pending with the Office of the Controller General of Patents, Designs and Trade Marks, India. Unauthorised use of the AQUA VAULT name or brand identity may still attract legal action under common law rights established through prior and continuous use.
Unauthorised reproduction, distribution, modification, or commercial use of any content from this website, in whole or in part, is strictly prohibited and may result in civil and criminal proceedings under applicable law.
Product Information and Disclaimers
AQUA VAULT PureX is a UV-C self-cleaning smart water bottle intended for personal hydration use. All product claims made on this website are based on laboratory testing conducted under controlled conditions by NABL accredited laboratories. Individual results may vary based on usage, water source, and maintenance.
AQUA VAULT products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Product descriptions and images on this website are provided for informational purposes only. We make reasonable efforts to ensure accuracy but do not warrant that all descriptions, specifications, or images are error-free, complete, or current at all times.
Prices displayed on this website are inclusive of applicable taxes as per Indian regulations and are subject to change without prior notice.
AQUA VAULT PureX is manufactured to international safety standards. The underlying product holds certifications including CE, FCC, UKCA, FDA, LFGB, RoHS, and UN38.3 transport safety certification, as certified by the original manufacturer.
Data Protection and Privacy
The collection, storage, and processing of personal data by SVK Group Co. is governed by the Digital Personal Data Protection Act 2023 (DPDPA), the Information Technology Act 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011.
For full details of how we collect, use, and protect your personal information, please refer to our Privacy Policy at www.aquavault.co/policies/privacy-policy.
If you are accessing this website from within the European Union or European Economic Area, your data may additionally be processed in accordance with the General Data Protection Regulation (GDPR). You may exercise your rights under GDPR by contacting us at support@aquavault.co.
Limitation of Liability
To the fullest extent permitted by applicable Indian law, SVK Group Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use any product purchased through this website, including but not limited to loss of data, loss of revenue, or personal injury resulting from misuse of the product.
Our total liability in any matter arising out of or related to your use of this website or our products shall not exceed the purchase price paid for the product in question.
Nothing in this Legal Notice limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.
Force Majeure
SVK Group Co. shall not be held liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, government action, strikes, power failures, or disruptions to internet or telecommunications infrastructure.
Consumer Rights
As a customer in India, your statutory rights under the Consumer Protection Act 2019 and the Consumer Protection (E-Commerce) Rules 2020 remain fully intact and are not affected by anything stated in this Legal Notice. Our Refund Policy, Shipping Policy, and Terms of Service apply in addition to your statutory rights, not in place of them.
Third Party Links
This website may contain links to third party websites. SVK Group Co. is not responsible for the content, accuracy, privacy practices, or security of any third party website. The inclusion of any link does not imply endorsement by AQUA VAULT of that website or its operators.
Governing Law and Jurisdiction
This Legal Notice and all matters arising from your use of this website or purchase of our products are governed by and construed in accordance with the laws of India. Any disputes arising in connection with this website or our products shall be subject to the exclusive jurisdiction of the courts located in Chatra, Jharkhand, India.
Changes to this Notice
SVK Group Co. reserves the right to update this Legal Notice at any time. The date at the top of this page reflects when it was last revised. Continued use of this website following any update constitutes acceptance of the revised notice.
Contact
For any questions regarding this Legal Notice, please contact us at:
SVK Group Co.
69, Old Court Road, Awall Mohalla
Chatra, Jharkhand 825401
India
info@aquavault.co
support@aquavault.co
